Our Commitment to You

The Chaikin Ultimate Group has been dedicated to developing and providing our clients with the highest possible quality of products and services for almost 40 years. We believe in and promise to follow these business principles:

• Honesty. We promise to be honest in all our business dealings. We will maintain the highest integrity in all relationships. We will strive to be ethical and fair and do what is right.
• Quality. We will be a quality supplier of pool, spa, and all related products, plus provide our customers with excellent value. We will never compromise quality to improve profitability.
• Service. We will be professional and efficient in striving to meet the needs of our customers. We will make only commitments we can meet, be open in our communications, and recognize and resolve any problems when they exist.
• Innovation and Education. We will continue to search for better ways to accomplish our objectives, including evaluating new technologies and educating our staff, while seeking improvements in our products and services. We will also be creative in seeking new solutions.
• Partnership. We recognize that truly successful organizations are based on a relationship that incorporates teamwork between customers, employees, and suppliers.

As members of PHTA, the swimming pool and spa industry’s professional association, we are bound to the PHTA Code of Ethics.

We are licensed and insured as required by the governing bodies where we build and service, with a spotless Consumer Affairs record. We have been accredited by the Better Business Bureau since 1995 with an A+ rating.